Terms and Conditions

Last Updated: June 20, 2026

1. General

These Terms and Conditions govern your use of our website and the purchase of products from our store. By accessing our website and placing an order, you agree to be bound by these Terms and Conditions.

We reserve the right to modify these Terms and Conditions at any time without prior notice. Changes will take effect immediately upon publication on this website.

2. Orders

By placing an order, you confirm that all information provided is accurate and complete.

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to cases involving pricing errors, suspected fraud, or product unavailability.

3. Pricing and Payment

All prices displayed on the website are shown in the applicable currency and include taxes where required by law unless otherwise stated.

Payment must be completed before products are shipped. We accept payment methods displayed at checkout.

We reserve the right to change prices at any time without notice.

4. Shipping and Delivery

We aim to process and dispatch orders as quickly as possible. Estimated delivery times are provided for reference only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs procedures, weather conditions, or other circumstances beyond our control.

Customers are responsible for providing accurate shipping information. Additional shipping charges may apply if an order must be resent due to incorrect address details.

5. Returns and Refunds

Customers may request a return within [30] days of receiving their order.

To be eligible for a return, products must be unused, in their original condition, and in the original packaging.

Refunds will be issued to the original payment method after the returned item has been received and inspected.

Shipping costs are non-refundable unless the product is defective or incorrect.

6. Damaged or Defective Products

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and provide photographic evidence where applicable.

We will review the claim and, if approved, offer a replacement, refund, or other appropriate resolution.

7. Product Information

We strive to ensure that all product descriptions, images, and specifications are accurate. However, slight variations in color, appearance, or packaging may occur.

We do not guarantee that product descriptions or website content are free from errors.

8. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our products or website.

Our total liability shall not exceed the amount paid by the customer for the purchased product.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, and designs, is the property of the website owner and may not be copied, reproduced, or used without prior written permission.

10. Privacy

Your use of this website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information as described in the Privacy Policy.

11. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at:

Email: support@tanbuddy.co